Spa Manager

1. Manage budget, KPI sales, number of customers, review counts, and net profit of the shop
2. Supervise and control the daily operations of 2 spa branches to ensure service is smooth, efficient, and of high quality
3. Ensure operations comply with safety, health, and relevant legal requirements
4. Assist in brainstorming marketing, including various packages, with the front-of-house and marketing teams to increase service rates and revenue
5. Manage, lead, train, and motivate the spa team (Therapist and Housekeeper)
6. Monitor the market and regularly propose shop developments, along with implementing service improvements
7. Manage stock, inventory control, and supplier relationships

Qualifications: Female, age 30 - 45 years old Bachelor's degree or higher 2+ years of work experience in the position of Manager, Assistant Manager, or Reception of hotel spas and massage shops Good personality, clean appearance Good command of English, able to communicate with foreign customers Able to be a leader and train personnel within the company Able to perform documentation and use computers, Google Sheet, Excel Agile, fast learner, and able to self-learn Able to apply AI in work tasks