Customer Service Employee - Central Sector

With a career spanning over 40 years in the Health sector, the Βιοιατρική Group of companies is the leading provider of Primary Care services in Greece. With a commitment to medical and digital technology, we remain dedicated to promoting health and science, offering employment opportunities to specialized workforce. At Βιοιατρική, our People are the "heart" of our organization and actively support our vision to care for the health needs of every individual and contribute towards a Better Quality of Life for All! Driven by our values, Empathy, Excellence, Vision & Responsibility, we create a work environment that promotes diversity and inclusion and develops the potential of our people. During this period, we are looking for a Customer Service Employee in the Center of Athens. Purpose of the position: Providing quality service and accurate information to examinees, ensuring their optimal experience with the Group's services. Main responsibilities: Reception and service of examinees with immediacy and responsibility Entry of requested medical examinations into software Scheduling and closing medical appointments Delivery of medical results Compliance with procedures regarding Personal Data Management

Required Qualifications: Degree from Α.Ε.Ι., Τ.Ε.Ι., Ι.Ε.Κ. Desirable previous experience in a similar position in the health sector, in a call center (scheduling ΙΚΑ-ΕΟΠΥΥ appointments) or secretariat (Insurance company) Knowledge of touch typing will be considered an additional qualification Ability to work flexible hours/shifts Good knowledge of English language & IT Candidate Profile Human-centric perception and commitment to providing high-quality services High sense of responsibility, politeness and patience Excellent communication skills and team spirit Benefits: Group Life and Hospitalization Insurance Health benefits for employees and first-degree relatives Continuous training and unlimited access to the Group's electronic learning platform for your personal and professional development Evolution prospects in a modern and meritocratic environment