Inbound Call Center Agent

With a history of over 40 years in the Health sector, the Βιοιατρική Group of companies is the leading provider of Primary Care services in Greece. With a commitment to medical and digital technology, we remain dedicated to promoting health and science, offering employment opportunities to specialized workforce. At Βιοιατρική, our People are the "heart" of our organization and actively support our vision to care for the health needs of every individual and contribute towards a Better Quality of Life for All! Driven by our values, Empathy, Excellence, Vision & Responsibility, we create a working environment that promotes diversity and inclusion and develops the potential of our people. During this period we are looking for: Inbound Call Center Agent Work area: Εθνάρχου Μακαρίου 6 & Ικαρίας, Περιστέρι , 12132 (near Αγίου Αντωνίου metro). Responsibilities Management of inbound calls Customer service & providing information Appointment scheduling Use of electronic information system Required Qualifications University, TEI, or IEK degree Desired previous experience in a similar position Ability to work in rotating shifts/shifts Very good knowledge of computer operation Good knowledge of English (written and spoken) Candidate Profile Excellent communication skills Team spirit Human-centric perception and commitment to providing high-quality services Benefits Group Life and Hospital Care Insurance Health benefits for employees and first-degree relatives Continuous training and unlimited access to the Group's electronic learning platform for your personal and professional development Evolution prospects in a modern and meritocratic environment

Required Qualifications: Benefits: