Technical Support Specialist

Register and process user requests regarding the operation of infocommunication systems and/or their components. Resolve problems encountered by the user during operation in the hardware, software, and software-hardware components of infocommunication systems and/or their components. Install system and application software. Execute tasks assigned by direct and functional managers.

Requirements

At least two years of relevant work experience; Higher education in the field of IT; English language proficiency - B1; Knowledge of AD operating principles, confident knowledge of PC; Skills in performing modular PC repair, troubleshooting system errors on users' PCs; Administration experience, writing basic scripts. Experience working in SCCM; Experience working in ServiceDesk. Working in a similar position for more than 5 years.

Higher education — Bachelor's degree; Experience: 3 years

Conditions

Allowable