SSC Supervisor Working at DHL BLC Bang Sao Thong

Responsibilities / Main Responsibilities

1.Assist Operation Manager and Contract Manager in Contacting & responding the information to customer on an issue of operation / system / inventory. 1.Assist the Operation Manager and Contract Manager in contacting and responding to customer information regarding operation, system, or inventory issues.

2.Handle operation reporting (KPI, Operation reports) and send to customer on regular basis. 2.Prepare operation reports (such as KPI and various work reports) and send them to the customer regularly according to the schedule.

3.To ensure the daily, weekly and monthly reports are completed as committed. 3.Supervise to ensure that daily, weekly, and monthly reports are completed as committed.

4.Supervise and training the staff to complete job on daily. 4.Supervise and train staff to successfully complete daily tasks according to goals.

Qualifications: Education: Bachelor's degree in Logistics Management, Supply Chain, Business Administration, or a related field. Have 3 or more years of experience in Customer Service, Warehouse Management, or Logistics. Have excellent computer skills, including Microsoft Office, email communication, and data analysis with MS Excel. Have good English communication skills, both speaking and writing. Have a Service Mind and good communication skills for contacting customers.