Wanted: Domestic Tourism Coordinator

Manhalat Ir World and Tourism is a municipal corporation, owned by Tel Aviv-Yafo Municipality, entrusted with promoting the city on the international and national arenas in three main areas: tourism, communication, and international economic development. The Tourism Department is responsible for attracting tourists to the city – from abroad and from Israel, as well as for the tourism product, the tourist experience, tourist service, hotel development, attracting international conferences, and managing the Tel Aviv-Yafo Municipality tour system – tours throughout the city on a variety of topics: culture and art, culinary, street art, history and heritage, architecture, urban nature, and more.

Main tasks:

• Operating the tour system – facing tour guides, attractions in the city, municipal entities, private clients, and organized groups
• Marketing the tours as well as initiatives to encourage domestic tourism to the city
• Producing training sessions for tour guides
• Initiating and creating new tours
• Working with a marketing company and with agents
• Updating the municipal tourism website, including entering tours and updating content according to events in the city
• Updating the Directorate's Hebrew social media networks
• Telephone and email response to clients and partners
• Managing the ongoing relationship with tour guides – coordinating tours, quality control, feedback, receiving invoices
• Issuing ongoing invoices to clients, including collection and payment tracking (via an accounting system - SAP), producing regular reports regarding tour activity

Minimum requirements

• One year of experience in a role in the field of tourism / marketing / tours / travel agency / sales
• Proficiency in Office software (Word, Excel, PowerPoint, Outlook)

Advantages:

• Bachelor's degree in a relevant field, such as: tourism, marketing, and any other relevant degree
• Proficiency in SAP software
• Experience in social media marketing
• Experience in sales
• Experience in operations management

Additional requirements:

• Excellent interpersonal skills and ability to work in a team
• High service orientation
• Impressive oral and written expression skills and public speaking abilities
• Efficiency, proven execution ability, fast learning ability, and independent work
• Ability to lead processes and manage projects
• Ability to work under pressure, during high workloads
• High level of English proficiency – reading, writing, and speaking; knowledge of additional languages – an advantage
• Familiarity with the city of Tel Aviv-Yafo
• Application submission until 3.10.2026
• Full-time employment in Tel Aviv-Yafo, willingness to work in afternoon, evening, and weekend hours, as needed
• Start of work – immediate