Public Inquiries Representative

Providing telephone responses to customers contacting for inquiries/complaints regarding rentals in Israel/abroad/leasing transactions and car sales. Occasionally, the role will include back-office work (primarily telephone-based): handling an inquiry/complaint, involving correspondence with abroad and/or with the handling branch, various financial inquiries, and performing financial credits to customers. Correspondence with customers to close an inquiry. Working with customer service departments abroad. Excellent English at writing, reading, and speaking levels. Multitasking, ability to prioritize service tasks, patience, and politeness. Ability to express oneself at a high level in writing. Full computer proficiency, willingness to work overtime.