QMR/QMS Manager

Job Responsibilities

1. Plan, manage, control, and continuously improve the Quality Management System (QMS) in compliance with ISO 9001 standards and customer requirements.
2. Manage and control quality system documentation, work procedures, and related records.
3. Plan and conduct Internal Audits, including monitoring and following up on corrective actions.
4. Lead and coordinate audit preparations and activities for Customer Audits and Certification Audits.
5. Communicate and coordinate with domestic and international customers regarding quality system requirements and related matters.
6. Manage customer complaints, investigate root causes, and follow up on corrective actions.
7. Monitor and control Corrective and Preventive Actions (CAPA), including 8D Reports and Root Cause Analysis.
8. Monitor quality performance, prepare KPI reports, and present results to management.
9. Promote continuous improvement of the quality management system and related processes.
10. Lead, manage, and develop the Quality System team while coordinating with relevant departments across the organization.

Qualifications:

1. Male or female, aged 35 years or above.
2. Bachelor's degree or higher in Engineering, Science, or a related field.
3. At least 5 years of experience in Quality Assurance (QA), Quality Management Systems (QMS), or as a Quality Management Representative (QMR).
4. Strong knowledge and experience in implementing, maintaining, and improving ISO 9001 systems. ISO 14001, IATF 16949, or other relevant quality management standards.
5. Experience in planning and conducting Internal Audits, External Audits, and Customer Audits.
6. Experience in coordinating and handling audits conducted by international customers.
7. Strong problem-solving and analytical skills, including 5 Why, Fishbone Diagram, Root Cause Analysis, and 8D Report.
8. Certified ISO 9001 Lead Auditor or Internal Auditor.
9. Experience in manufacturing industries, particularly metal parts manufacturing, welding, or assembly processes.
10. Strong leadership, team management, communication, planning, and problem-solving skills.