Ticket Order Agent

• Accepts orders for the purchase of travel documents and processes them based on passenger route indicators and train schedules, requests and obtains seats. Notifies the customer of the time and procedure for receiving the order, provides explanations regarding the rules and conditions of travel on railway transport. Fills out order forms and provides them for the processing of travel documents, maintains a logbook of accepted orders. Receives prepared travel documents from the cashier.

Requirements

Knowledge of English and preferably Vietnamese. Regulations on the discipline of railway and air transport employees, orders, instructions, directives, and other guiding materials regarding the scope of duties; passenger transportation rules. Tariff manuals—forms of travel documents, etc.

Secondary vocational education; New workplace Tourism Responsibility; Experience: 2 years

Conditions

Optimal