Fulfillment Export Officer

1. Export Order Fulfillment Management

• Receive and verify orders from international customers
• Coordinate with Sales, Production, and Warehouse departments to plan product preparation
• Verify product readiness and ensure delivery schedules are met
• Track order status until successful delivery

1. Logistics and Transportation Coordination

• Coordinate with Freight Forwarder, Shipping Line, and transport companies
• Manage vessel bookings (Booking) and track transportation schedules
• Track container status, cargo loading, and product delivery
• Resolve issues occurring during transportation and coordinate with all relevant parties

1. Preparation and Verification of Export Documents

• Prepare and verify export documents such as Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin (COO), and other documents
• Verify data accuracy in accordance with customer requirements and destination country regulations
• Coordinate with government and private agencies related to exports

1. Stock Management and Product Delivery

• Monitor inventory levels to support export plans
• Coordinate with the warehouse for product preparation and container loading
• Verify product accuracy, quantity, and documents before shipment

1. Reporting and Process Development

• Prepare export reports and relevant KPI reports
• Analyze problems and propose ways to improve the delivery process
• Support company logistics and supply chain system development projects

Qualifications: Bachelor's degree in Logistics, International Trade, Business Administration, or related fields Male/Female, aged 22 years and above At least 2 years of experience in Export, Logistics, Supply Chain, or Fulfillment Knowledge of Incoterms, Shipping Documents, and export formalities Ability to communicate, read, and write emails in English well Proficient in Microsoft Office, especially Excel Experience using ERP or SAP will be given special consideration Good planning, follow-up, and coordination skills