Front Office Administrator
Machine translation — original language: Russian.Show original
Reception and accommodation of guests, Adherence to high service standards, Providing guests with information about the hotel and services, Prompt resolution of guest inquiries and prevention of conflict situations, Working in PMS OPERA, Settlements with guests (working with cash and bank cards), Monitoring guest check-in and check-out, Room inventory distribution, Preparation and submission of established reports.
Requirements
Higher/incomplete higher education, Conversational English (oral and written), Articulate speech, Proficient PC user, Knowledge of OPERA software, Experience working in the Front Office for 1 year or more.
Higher education — Bachelor's degree; Experience: 1 year