Receptionist (SENS Hotel Bang Bua Thong)
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Machine translation — original language: Thai.Show original
- Provide welcoming services to customers during check-in and check-out with politeness and professionalism
- Verify and record room reservation information in the hotel system accurately
- Provide information regarding various hotel services, including tourist attractions, restaurants, and nearby activities
- Receive complaints or suggestions from customers and coordinate with relevant departments to resolve issues
- Answer phone calls, respond to emails, and provide information or services as requested by customers
- Receive payments and maintain the orderliness of the lobby area
- Perform duties according to hotel policies and standards
Qualifications: No gender limit, age 20 years and above Education: Diploma (Vocational Certificate) or higher in Hotel Management, Tourism, or related fields At least 1 year of experience in hotel work or the reception department Good English communication skills (speaking, reading, writing) Good personality, smiling, and service-minded Able to work in shifts