Information Service Officer - IT (Application Support)

→ Support, analyze, and perform initial troubleshooting related to various system programs used in the assigned Business Unit → Propose designs or improvements for information systems by analyzing business requirements, identifying user needs, preparing requirement summary documents, and translating business requirements into system specification to allow the development team to proceed with further development → Assist in testing the Performance and Usability of system programs, as well as assist in preparing training manual documents → Consider the capacity of computer equipment and propose procurement or specification improvements to ensure users can work according to their system usage patterns → Consider the business impact of implementing information systems within the current business environment

Qualifications: Bachelor's degree in Computer Science, Information Technology, or other related fields At least 3 - 5 years of experience in system program support services or accounting systems Have fundamental knowledge regarding business processes such as accounting systems, financial systems, taxation, sales systems, purchasing systems, production planning systems, and logistics systems Able to analyze, solve problems, and provide consultation regarding systems/workflows Have effective communication and coordination skills with both internal and external departments Have good English communication skills