Sheraton Grand Tel Aviv Hotel requires a Guest Relations Manager

For the Sheraton Grand Tel Aviv Hotel, which belongs to the international Marriott chain, a Guest Relations Manager is required. Daily care and contact with hotel guests during their stay regarding all matters related to guest service and ensuring their satisfaction. Preparation and continuous submission of follow-up reports. Establishing contact with guests before their arrival. Collaboration with various departments. Previous hotel experience is mandatory. Experience in the field of customer relations, high service consciousness, very high level of English. Willingness to work in shifts and varying hours, including weekends. Professionalism, caring, creativity.