Customer Department and Collections Manager Wanted

Management and leadership of a team of 7 employees in the Customer and Collections Department. Overall responsibility for the customer system, billing, and collections. Monitoring and controlling revenue registration, customer balances, open debts, and debt aging. Leading collection processes against customers, public bodies, health funds, insurance companies, institutional entities, etc. Performing routine controls on revenues, billings, receipts, and reconciliations. Handling customer card reconciliations and balance inquiries. Generating management reports and data analysis for decision-making purposes. Routine work with organizational departments, management, accountants, and audit bodies. Streamlining and improving work processes within the department. Responsibility for compliance with relevant procedures, controls, and regulatory requirements.

• Full-time position Sun-Thu + willingness to work overtime
• Bookkeeping Certificate Type 3 – Mandatory.
• At least 5-10 years of experience as a Bookkeeper – Mandatory.
• Proven experience in the field of customers and collections – Mandatory.
• Management experience of an employee team – Mandatory.
• Experience managing a department consisting of several employees – Significant advantage.
• Full proficiency in Excel – Mandatory.
• Experience working with ERP financial systems – Mandatory.
• Good level of English.
• Ability to analyze and produce financial and management reports.
• Ability to work in a multi-tasking environment and meet deadlines.
• High expression skills, both written and verbal.
• Ability to manage and lead a team.
• Assertiveness and negotiation skills.
• Order, organization, and attention to detail.
• High personal responsibility and reliability.
• High service orientation, excellent interpersonal skills, and ability to work with many interfaces.
• Systemic vision and ability to lead processes.