Sales Engineer
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Machine translation — original language: Thai.Show original
- Study the market and identify target customers for the company's products and services, including contacting and scheduling appointments with customers.
- Understand customer requirements from both technical and business perspectives, including conducting site visits/site surveys as necessary.
- Analyze customer problems and needs to design appropriate solutions based on engineering principles.
- Coordinate with the engineering team / design team / project team within the organization to prepare technical and commercial proposals.
- Prepare quotations and proposal documents (Technical & Commercial Proposal) in accordance with the customer's TOR/Specification.
- Present products and solutions to customers through presentations, online meetings, and product demonstrations.
- Answer technical and commercial questions and provide professional consultation to customers.
- Negotiate prices, payment terms, delivery timelines, and other commercial terms in conjunction with supervisors.
- Follow up on sales opportunities and drive customers toward decision-making until a purchase order (PO) is issued or a contract is signed.
- Coordinate internally to deliver accurate information to relevant departments, such as Purchasing, Production Planning, After-Sales Service, and Accounting/Finance.
- Monitor project status from inception to delivery and support testing/installation/Commissioning as appropriate.
- Maintain post-sales customer relationships, follow up on problems or complaints, and coordinate with the service team to resolve them.
- Present sales for spare parts, Maintenance Contract, or system upgrades/expansions to generate continuous sales (Repeat & After-Sales).
- Prepare visit reports (Visit Report / Call Report) and sales summary reports (Sales Report, Forecast) according to company forms.
- Regularly study product information, new technologies, technical standards, and competitor information to use in presentations and business competition.
Qualifications: Gender: Male / Female, Age: 25-40 years old Bachelor's degree in Electrical Engineering / Electronic / Instrumentation and Control or related fields At least 1 year of experience in sales Good English skills: Listening / Speaking / Reading / Writing Good interpersonal skills, diligent, patient, determined, responsible, and enthusiastic about work Fast learner, able to work and take responsibility under pressure Able to travel upcountry or abroad Must have a personal car