Sales Coordinator staff

Job Responsibilities

• Coordinate with customers, Sales team, Production, Planning, Warehouse, Purchasing, Logistics, and other internal departments to ensure smooth order processing and delivery.
• Receive and review customer Purchase Orders (POs), and prepare or coordinate relevant sales documents.
• Follow up production schedules, delivery plans, and shipment status, and communicate updates to customers.
• Prepare and verify import/export documents, such as Commercial Invoice, Packing List, Bill of Lading (B/L), and other relevant

shipping documents.

• Coordinate with freight forwarders, shipping agents, customs brokers, and transportation companies for import/export shipments.
• Monitor and follow up import/export shipments from booking through customs clearance and final delivery.
• Have a basic understanding of Incoterms, HS Code, Customs Clearance procedures, and import/export regulations.
• Follow up customer forecasts, purchase orders, shipment schedules, and delivery requirements.
• Prepare Sales Reports, Sales Forecasts, shipment reports, and other related reports.
• Coordinate with the Accounting/Finance team regarding customer payments and outstanding balances.
• Maintain and organize customer information, sales records, and import/export documentation.
• Provide administrative and coordination support to Sales Executives and Sales Managers.
• Perform other duties and responsibilities as assigned by the supervisor.

Qualifications: Bachelor's degree in Business Administration, Logistics, International Business, Supply Chain Management, Marketing, or a related field. 1-2 years of experience in Sales Coordinator, Sales Administration, Import-Export, Customer Service, Logistics, or a related position. Knowledge and experience in Import-Export operations will be highly advantageous. Good understanding of import/export documentation and customs clearance processes. Basic knowledge of Incoterms, HS Code, customs procedures, and international shipping. Good command of written and spoken English, particularly for business email communication. Good computer skills, especially Microsoft Excel and Microsoft Office. Experience with ERP/SAP will be an advantage. Strong coordination, communication, and follow-up skills. Detail-oriented with good document and data management skills. Able to prioritize tasks, meet deadlines, and work effectively under pressure. Responsible, proactive, and able to work independently as well as in a team. Experience in a manufacturing or automotive-related company will be an advantage.