Tenant Officer "Head Office"

• Monitor contractor attendance and track progress to ensure shops open on schedule
• Verify decoration security deposits, insurance policies, and other related documents before decoration begins
• Inspect and control tenant shops to ensure compliance with shopping center regulations
• Conduct daily site visits to assess shop conditions and tenant operations
• Communicate various news and updates to tenants regarding company policies and activities
• Receive complaints and issues from tenants and coordinate problem-solving actions
• Oversee Event activities organized by shops within the 7th floor area of MBK CENTER
• Build customer relationships to ensure satisfaction with company services, including providing quick assistance or problem-solving
• Coordinate between the shopping center's engineering and various systems departments and the tenants
• Verify system standard confirmation documents before sending information to customers
• Inspect various shop systems in coordination with the shopping center
• Inspect the placement of various signs organized by shops to ensure orderliness
• Prepare comparative documents for departmental expenses, such as water, electricity, and excess chilled water costs
• Responsible for the rental of tables, chairs, stanchions, and tablecloths in cases where customers rent equipment, and inspect the return of equipment every time to ensure it is in the same condition as when the shop received it
• Perform other duties as assigned by supervisors

Qualifications: Education level: Diploma or higher in Mechanical, Building Electrical, or other related fields 3+ years of experience with basic knowledge of building technical work and department store maintenance Fair English proficiency in listening, speaking, reading, and writing Computer skills in Microsoft Office, Auto Cad Ability to manage building maintenance and various systems Knowledge of electrical, air conditioning, plumbing, gas, and ventilation systems Good ability to solve immediate problems Ability to negotiate and withstand pressure from customers Ability to read system drawings and decorative structures Ability to inspect tenant shop decoration work Ability to prepare basic information on various systems and areas for the sales department Honest, diligent, patient, and committed to working for success and achieving organizational goals Good personality and interpersonal skills with people at various levels Positive attitude toward working with others Creative thinking Enjoys service-oriented work Ability to handle pressure from various factors well Agile, goal-oriented, and able to adapt quickly