ER Officer "Headquarters Based"

• Build good relationships with employees at all levels to gather information regarding employee needs and attitudes toward the organization, and analyze them to find ways to develop, improve, or rectify issues.
• Present conclusions and analytical results to supervisors for further action.
• Manage various welfare benefits.
• Organize activities to strengthen relationships between employees, and between employees and the company.
• Monitor and evaluate the results of various activities to report to supervisors.
• Promote positive thinking by providing encouragement, recognition, and praise to employees who perform well, such as awarding certificates of appreciation when employees perform outstanding deeds or benefit the company, including creating public relations media for activities and various information within the company.
• Analyze key issues when conflicts arise, inform supervisors, and participate in finding solutions.
• Prepare working time statistics.
• Perform other duties as assigned by supervisors.

Qualifications: Education Level: Bachelor's Degree in Psychology, Social Sciences, Political Science, or related fields. New graduates or those with 0-1 years of experience in Human Resources are welcome. Basic English skills in listening, speaking, reading, and writing. Computer skills in Microsoft Office and Internet. Knowledge of labor law, Social Security Fund, and employee benefits. Detail-oriented in analyzing and distinguishing the causes of problems. Able to work quickly, accurately, and within specified deadlines. Communication skills in listening, speaking, reading, and writing. Persuasion and motivation skills for people at various levels. Skills in listening and managing emotional venting from people at various levels. Responsible and able to complete assigned tasks independently within the deadline. Possess a good personality and interpersonal skills with people both inside and outside the company. Service-minded, calm, and able to control emotions under pressure. A good listener and an optimist. Diligent, honest, and able to maintain confidentiality.