ZEEKR Regional Service Manager

Routine management of the service, operations, and logistics network. Responsibility for service centers, suppliers, vehicles, and workflows. Control over service quality, response times, and meeting targets. Management and handling of faults, facing customers through the chatbot queue until the completion of treatment and closing of the inquiry. Responsibility for licenses, insurance, and monthly documentation of the company vehicles' status. Generating reports, data analysis, and monitoring performance indicators. Leading process improvement and efficiency, including the use of digital tools. Routine work with internal interfaces and external suppliers, including checking invoices and orders. Visits to service centers and completion of reports;

Academic degree - advantage Experience in operations / service / logistics management Experience in managing employees and multiple interfaces Ability to analyze data, control, and generate reports High service orientation, problem-solving ability, and independent learning Ability to work in a dynamic environment and under pressure Order, organization, responsibility, and the ability to manage multiple tasks simultaneously Good command of Office applications and information systems English