Support Engineer

SberData is the data management department for all of Sberbank. SberData is building a centralized data warehouse, the volume of which already exceeds 100 PB. This is a product-oriented engineering team with functions for developing dedicated technological directions that reflect Sberbank's new approach to data and AI application. SDP Hadoop is a full-fledged distribution based on Apache Hadoop, adapted for internal use, designed for storing and processing semi-structured and unstructured data. The first stage of selection for this vacancy is communication with an AI recruiter. After applying, wait for a message from them in Sberchat; the dialogue will take approximately 10 minutes. The AI recruiter's task is to clarify missing details and accelerate the consideration of your candidacy. The AI recruiter is just starting its journey, so we ask for your understanding. Your experience and participation will help make it convenient and useful for everyone!

Tasks

• ensuring the uninterrupted operation of the Hadoop platform in Sber: installation, configuration, and updating of SDP Hadoop clusters and related infrastructure
• participating in the design of the SDP Hadoop product from the support side: writing technical specifications, describing and reproducing Defects
• automation of routine operations to increase system performance and reliability
• analysis and prompt resolution of emergency situations, application failures, and investigation of their root causes
• support and improvement of CI/CD processes and the release process, ensuring efficient development and delivery
• creation of operational documentation for the supported systems
• organization of work and interaction with adjacent teams regarding the correction of identified deficiencies
• control of changes introduced into the production environment.

Requirements

• deep knowledge in troubleshooting and administration of linux systems, confident command of Linux family OS commands
• understanding of the TCP/IP stack, experience operating CI/CD systems: Jenkins/Github/TeamCity/etc
• experience working with monitoring systems: Prometheus, Zabbix
• understanding of integration technologies between systems (message formats xml, json, queue managers Kafka, RabbitMQ, IBM MQ, ActiveMQ)
• experience in automation using scripting languages: shell/perl/python/etc
• experience working with centralized user identity management systems (RH IDM IPA, Active Directory), understanding of Kerberos and LDAP principles
• English at the level of reading technical documentation
• experience in writing technical documentation and technical specifications
• knowledge of relational DB principles and ITSM, ITIL
• higher education.

Will be a plus: experience in administration and troubleshooting of Hadoop, specifically Hive, YARN, Oozie, Zookeper, Hue, Ambari, HBASE, Spark, HDFS, Druid, Flink, Solr, Ranger.

Conditions

• comfortable modern office: Danilovsky Fort BC, near M. Tulskaya, Verkhniye Kotly
• work schedule – office
• annual salary review, annual bonus
• corporate gym and relaxation areas
• more than 400 educational programs from SberUniversity for professional and career development
• extended VHI, preferential insurance for family, and a corporate pension program
• flexible mortgage loan discount, equal to 1/3 of the Central Bank key rate
• free SberPrime+ subscription, discounts on partner company products
• reward for recommending friends to the Sber team.

Requirements

• General education;
• Experience: 5 years