QA Officer

1. Responsible for customer complaints

1.1) Responsible for investigating customer complaints and maintaining all related records 1.2) Issue CAR and follow up on CAR from customer complaints and maintain records 1.3) Maintain documentation and records of customer complaints and CAR related to customer complaints

1. Responsible for tasks assigned by the Senior Quality Assurance Manager or Technical Director

2.1) Responsible for preparing documents for the Technical Director using statistical data analysis and analyzing data received from the Production Department 2.2) Responsible for analyzing data received from the Production Department using statistical methods and reporting to the Technical Director 2.3) Responsible for preparing PowerPoint presentations for the Technical Director 2.4) Responsible for preparing meeting minutes for the Technical Director 2.5) Responsible for analyzing data for the Quality Assurance Department and preparing PowerPoint presentations to present to the Technical Director

Qualifications: Bachelor's degree in Science or other related fields At least 1-3 years of experience in customer complaint management Proficient in creating presentations Able to use Microsoft Office programs very well Excellent English language skills Those ready to start work immediately will be given special consideration