Customer Support Representative

ServiceHub is looking to hire Customer Support Representatives   for Irish broadband company Imagine, who is on a mission to revolutionize broadband across  Ireland — connecting communities and powering businesses with high-speed, future-proof internet

We’re not just delivering broadband—we’re creating something bigger: a business with purpose, people with pride, and a team that succeeds together.

We are seeking for English-speaking agents with excellent command of English, and  a strong commitment to customer satisfaction, and the flexibility to work in shifts upon necessity.  

Provide timely and professional support to customers via phone, email, or chat.

Resolve client inquiries with clarity, empathy, and accuracy.

Maintain detailed and accurate customer interaction records.

Multitask between systems and tasks while maintaining attention to details.

Collaborate with internal teams to ensure customer satisfaction.

Be available to work mixed shifts, including possible early morning or late night hours.

Strong English communication skills (both written and spoken);

Computer literacy and ability to quickly learn new systems;

Ability to multitask and manage time effectively;

Positive attitude and problem-solving mindset;

Previous customer service experience is a plus;

Ability and willingness to work night shifts upon need.

If you are interested, or have friends whom you can refer, you are welcomed to send CVs to career@servicehub.am .