Operations Director: Restaurants and Tourism

Responsibilities

1. Plan and manage projects within the K City group (restaurant cruises, hotels, restaurants, activity areas, piers) in alignment with corporate strategy.
2. Coordinate directly with executives to drive business plans, sales, and project image.
3. Develop marketing, sales, and event strategies to attract international customer groups (especially Chinese and European tour markets).
4. Contact and negotiate with tour agencies / travel companies / business partners both domestically and internationally.
5. Supervise operations departments (accommodation, restaurants, cruises, bars, marketing, and customer service) to ensure work meets standards.
6. Monitor performance, analyze sales reports, and propose improvement guidelines to executives.
7. Control project budgets and manage resources for maximum efficiency.
8. Work with the HR department on employee development and training.
9. Report progress and strategic directions to executives on a weekly basis.

Qualifications: Male / Female, aged 35–50 years. Bachelor's degree or higher in Business Administration, Marketing, Tourism Management, or related fields. At least 10 years of experience in managing service business projects (restaurants, cruises, dining, events, or commercial projects). Ability to plan, control, and monitor projects end-to-end. Strong negotiation, communication, and leadership skills. Direct experience working with executives will be given special consideration. High flexibility, able to visit sites and work on holidays as necessary. Proficient in Chinese or English (both speaking and writing). Possess a network of contacts with international tour companies, especially in the Chinese and European markets. Understand the behavior of international tourist customers and can create sales plans or service packages.