AIS Fibre Contact Center (Technical Skill) Thai (Bangkok)

• Serve as a customer information provider, presenting products, promotions, packages, and AIS Fibre services, as well as informing customers of the benefits they will receive via telephone
• Resolve problems and provide assistance to customers regarding Technic Broadband Network
• Build good relationships with customers to ensure confidence in using the company's products and services

Additional income beyond the base salary when actually performing duties:

• Diligence allowance
• Transportation allowance
• Shift allowance
• Competency allowance
• Incentive
• Language allowance

Qualifications: Age not exceeding 40 years old Fresh graduates are welcome with a Bachelor's degree in Computer Engineering, Information Technology, or related IT fields Have knowledge of ADSL and Broadband Network such as Broadband Internet systems, ADSL, LAN systems, WAN, Wireless LAN WiFi Able to work in shifts Have knowledge and understanding of using various OS and Applications such as Windows, Mac OS, MS Office, Outlook, various Browsers Have knowledge and understanding of using various devices such as Wireless router, Access Point Able to read and speak basic English; able to type Thai / English at 20 words or more per minute