Project Coordinator / Assistant Project Manager

Your tasks

We are looking for a Project Coordinator capable of coordinating, tracking project progress, service tasks, and maintenance work, as well as communicating effectively with customers, internal teams, and both domestic and international partners to support smooth project and service operations and ensure timely delivery according to plan.

This position is suitable for individuals with skills in coordination, identifying key points, summarizing information, following up on tasks, and working well with multiple parties, especially regarding tasks related to Software, Hardware, customer service, and maintenance.

Responsibilities

• Communicate with customers, internal teams, and stakeholders to gather information, clarify details, update progress, and summarize business requirements for project or service operations.
• Coordinate with business teams, technical teams, service teams, and other relevant teams to ensure projects, services, and deliveries proceed smoothly.
• Track the progress of projects, maintenance, services, and customer issues to ensure tasks are completed.
• Coordinate with both domestic and international partners to follow up on information, solutions, and the progress of related work.
• Support the preparation of relevant documentation such as requirement summary, workflow, issue tracking, service tracking, testing documentation, and delivery documents.
• Support system testing, track issues, and coordinate with relevant teams to ensure fixes are according to plan.
• Assist in prioritizing tasks, issues, services, and information that need to be followed up on so that the team can operate efficiently.
• Other related tasks as assigned.

Requirements

1. Male/Female, aged 25 years or older.
2. Bachelor's degree in Business Administration, Information Systems, Information Technology, Computer Science, Computer Engineering, Software Engineering, Business Computer, or other related fields.
3. Good coordination and task-tracking skills.
4. Ability to communicate clearly and appropriately with customers, internal teams, and partners.
5. Detail-oriented and able to manage work documentation well.
6. Must be able to use and communicate in English well.
7. Able to read and understand English documents.
8. Able to use AI tools to assist in work, research information, summarize tasks, prepare documents, or increase work efficiency.
9. Able to gather information, identify key points, and systematically summarize requirements or work issues.
10. Able to work well with business teams, technical teams, service teams, and other teams.
11. Responsible for assigned tasks and able to follow up on work until completion.
12. Good task prioritization and immediate problem-solving skills.
13. Able to prepare documents such as requirement summary, workflow, issue tracking, service tracking, or testing documentation.
14. Able to support system testing and track issue resolution with relevant teams.
15. Good communication skills, able to answer questions and coordinate with customers appropriately.
16. Able to communicate with both domestic and international partners to follow up on information or solutions.
17. Able to contact work, take calls, or respond to messages on Saturdays–Sundays as required by the work.
18. Able to learn new work systems, understand the nature of the work, and understand the overview of projects, services, and delivery processes.
19. Able to learn, research, and develop skills independently.
20. Positive attitude toward work, ready to handle immediate problems and changing situations appropriately.