Customer Service Ambassador : Customer Service Officer at Central Pattaya Beach

1. Provide various information regarding the shopping center, such as store locations, various promotions, including handling service reservations within the shopping center, providing trolley services, and handling various reward redemptions.
2. Assist customers with various services and ensure the tidiness of the counter.
3. Follow service development plans, such as wearing outfits that match various festivals.
4. Act as a central point for reporting lost items, missing persons, and lost children, as well as a point for receiving returned items, and coordinate with relevant parties to proceed, including coordinating with both internal and external agencies.

Qualifications: Age 21 - 33 years old Bachelor's degree or higher in Public Relations, Communication Arts, Tourism and Hotel Management, or other related fields Good English communication skills or ability to communicate in a third language Able to work according to the shopping center's hours, with 6 days off per month (excluding public holidays) Proficient in computer skills (Ms.Office), coordination, and good at immediate problem-solving