Sales Engineer

Sales & Business Development

• Identify and develop new business opportunities, including potential customer groups.
• Maintain and develop good relationships with existing customers.
• Meet with customers regularly to understand business needs, customer requirements, and future projects.
• Follow up on customer inquiries, RFQ, quotations, and opportunities to secure new projects.
• Prepare sales plans and monitor performance to ensure sales targets are met.
• Monitor market trends, customer needs, and competitor activities.
• Support negotiations with customers on commercial and technical matters.

Technical Sales

• Understand customer specifications, Drawing, technical requirements, and product applications.
• Present products and technical solutions appropriate to customer needs.
• Coordinate with Engineering, Production, Quality, and related departments to develop appropriate solutions.
• Review technical specifications and identify potential risks or issues prior to quoting.
• Prepare and present technical information and product data to customers.
• Support new product development and the introduction of new projects into the production process.

Quotation and Costing

• Coordinate with relevant departments to prepare cost information and quotations.
• Review RFQ requirements and ensure all information requested by the customer is fully prepared.
• Prepare commercial proposals and quotation documents.
• Follow up on quotation status and conduct negotiations with customers as appropriate.
• Follow up on quotation and project status until customer approval or receipt of Purchase Order.

Customer and Project Coordination

• Act as the primary coordinator between the customer and JTH for assigned projects.
• Coordinate customer requirements with relevant internal departments.
• Monitor project schedules, sample submissions, trial production, and readiness for mass production.
• Support customer audits, meetings, and technical discussions as necessary.
• Responsible for coordinating customer complaints and working with the Quality department and related units to ensure issues are resolved within the specified timeframe.

Sales Administration and Reporting

• Store and update customer information, quotations, and project data accurately and up-to-date.
• Prepare regular sales reports and sales forecasts.
• Update Sales Pipeline and project status to be current.
• Monitor and evaluate sales performance against assigned targets.
• Prepare reports for management review and consideration.

Qualifications:

• Bachelor's degree or higher in Engineering, Industrial Engineering, Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Business Administration, or a related field.
• 2–5 years of experience in a Sales Engineer, Technical Sales, Sales, Business Development, or related roles.
• Experience in manufacturing, automotive, electronics, high-precision parts, or plastic injection processes will be given special consideration.
• Experience working with B2B customers and industrial products will be given special consideration.
• Good knowledge and understanding of Engineering Drawing, Specification, and technical documents.
• Ability to understand customer technical requirements and translate them into requirements for internal departments.
• Basic knowledge of manufacturing processes and quality requirements.
• Proficient in using Microsoft Excel, Word, and PowerPoint.
• Experience using ERP, CRM, or quotation systems will be given special consideration.
• Good command of English, both speaking and writing.
• Ability to communicate and coordinate with international customers and group affiliates.
• Must be able to use Japanese for communication.
• Able to travel for work or visit customers off-site as necessary.