Sales and Customer Consulting Manager (remote)
Consulting clients on the complex of educational services of the school by phone (working with inbound flow and the existing database, no cold calling); Carrying out result-oriented active sales, scheduling clients for trial lessons; Full support and supervision of students from the moment of inquiry until the completion of studies; Coordination of the work of current study groups; Maintaining the client database in the CRM system (AmoCRM); Processing related documents and controlling document flow within one's competence; Tracking and receiving online payments from clients.
Requirements
Education: Higher or incomplete higher education (linguistics, pedagogy, management, marketing, or psychology will be an advantage); PC skills: Confident user (experience with AmoCRM is welcome; proficiency in Excel, Word, email services); Professional skills: Literate oral and written speech, telephone negotiation skills, ability to work in a team; Personal qualities: Responsibility, organization, high learnability, communication skills, punctuality; Foreign languages: English at a basic level; Technical requirements: Availability of your own modern computer or laptop, headset (headphones with a microphone), and stable high-speed internet. Candidates with or without experience in sales, services, or education are considered; corporate training is provided by the company.
Higher education — Bachelor's degree; Experience: 1 year