Human Resources Operations Analyst

About us

Future Tastes Africa

Finwerd is a flavour company with a clear mission: to be the invisible signature behind Africa's most iconic beverage brands.

We develop and manufacture flavour systems for the African beverage industry, combining European flavour expertise with manufacturing and application capabilities in Africa.

We believe the future of Africa's beverage industry should be developed in Africa, by people who understand its markets, consumers and opportunities.

Today, more than half of our workforce is female, including our CEO. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.

Job Summary

The HR Operations Analyst is responsible for managing the day-to-day HR operations of the organization while supporting strategic HR initiatives that enhance workforce effectiveness and organizational performance. The role oversees core HR functions including recruitment, onboarding, employee relations, performance management coordination, HR administration, policy implementation, and compliance monitoring.

Key Responsibilities

Operational HR Excellence:

• Hands On HR Customer Service that delights internal customers. Go to person for all HR Operations issues.
• Ensure smooth execution of HR operations, including payroll, benefits administration, and leave management, onboarding and offboarding of team members.
• Maintain HRIS systems, ensuring data accuracy and accessibility for decision-making.
• Robust HR – Employee Records accuracy and management
• Ensure Clinic compliance in line with the Labour Law
• Manage employee life cycle end–to–end
• Manage HMO/ Group Life & Group Personal Accident for all employees
• Develop fit-for-purpose templates for HR Operations
• Manage benefits in line with employee contract of employment, including fixed-term employees, interns, and NYSC.

Compliance Management (Tactical):

• Monitor daily HR processes for compliance with labour laws and company policies.
• Conduct routine audits of HR practices and recommend operational improvements.
• Ensure compliance with all HR related regulatory bodies – ITF, PenCom, NSITF,
• Manage audit-related exercises in line with the company GMP and food handling
• Ensure compliance with food handling practices and company awareness

Learning and development Implementation:

• Coordinate training schedules, identify gaps, and ensure delivery of high-quality development programs.
• Track progress against learning objectives and generate post-training feedback reports.

HR Metrics and Reporting:

• Prepare monthly HR reports, highlighting turnover, engagement, and compliance metrics.
• Use data to suggest actionable improvements in HR processes and programs .

Recruitment Operations:

• Manage recruitment logistics, including scheduling interviews and conducting onboarding sessions.
• Manage end-to-end recruitment processes, from job postings to offer acceptance.
• Conduct Onboarding sessions for new joiners
• Source candidates and maintain candidate pipeline for open roles and emergency hiring.

Policy Rollout and Employees Communication:

• Jointly oversee the rollout of new policies, ensuring they are well-communicated and understood

Compliance Strategy and Risk Management

• Collaborate on identifying and resolving potential compliance risks.
• Partner to conduct training sessions on compliance for both employees and managers.
• Adhere to all organizational policies, including safety and food safety regulations, and promptly report any breaches or violations.

Employee Engagement and Culture Building:

• Develop and execute initiatives to enhance employee engagement and strengthen company culture.
• Conduct and analyse employee engagement surveys, acting on key insights.

HR Projects and Change Management:

• Ensure alignment between strategic and operational goals during periods of change.
• Carry out any other task as assigned by the management.

Additional Responsibilities

Comply with all company’s policies including but not limited to safety and food safety policies.

Qualification and Experience

• Bachelor’s degree in Human Resource Management, or a related field is required.
• HR Certification from a recognized institute, CIPM, HRCI, or SHRM.
• 3-5 years’ Experience in Human Resources Management, previous experience in manufacturing is an advantage.
• Experience managing core HR operations including recruitment, onboarding, employee relations, and HR administration.
• Experience supporting performance management, policy implementation, and employee engagement initiatives.
• Experience working in a manufacturing, FMCG, food production, or fast-paced operational environment is an advantage.
• Experience handling HR documentation, compliance monitoring, and disciplinary processes.
• Good understanding of HR operations, labor laws, and compliance requirements.
• Experience implementing HR policies, procedures, and best practices.
• Strong recruitment, onboarding, and employee relations management skills.
• Proficiency in HRIS systems, especially Seamless HR, Microsoft Office Suite, and HR reporting tools.
• Ability to maintain accurate employee records and HR documentation.
• Knowledge of performance management processes and HR administration practices.
• Ability to support audits, compliance reviews, and policy enforcement initiatives.
• Commitment to fostering a positive, compliant, and high-performance work environment.
• Ability to work independently while supporting broader organizational objectives and culture initiatives.

What We Offer

• Competitive Salary
• Health Insurance
• Paid Time Off
• An Opportunity to work in a dynamic, fast-paced environment.

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