SALES ASSISTANT / ORDER MANAGEMENT ASSISTANT - M/F

Description :

Reporting to the ADV Manager, the Sales Assistant / ADV Assistant's main mission is to ensure order management as well as customer relations, issue invoices and ensure payment follow-up, manage carrier relations in France and internationally, provide operational support to the Group's Directorates, and perform the administrative tasks necessary for the smooth running of the various sites.

MAIN ACTIVITIES:

CUSTOMER ORDER MANAGEMENT:

• Manage customer orders from entry to delivery;
• Determine delivery times in collaboration with sales and production;
• Management of price offers;
• Updating databases.

ACCOUNTING:

• Issuing invoices;
• Regularization via credit and debit notes;
• Follow-up and reminders for payments;

TRANSPORT MANAGEMENT:

• Request transport quotes for import/export;
• Monitor carrier delivery times;
• Management of carrier invoicing and the packaging fleet;

QUALITY MANAGEMENT:

• Follow-up of quality claims;

NB: The job description is revisable, evolving, and non-exhaustive. The employee may be required to perform any other task necessary and compatible with their functions.

Profile sought:

• EDUCATION: BAC +2/3 in commerce, management, or a similar field
• EXPERIENCE: 3 years minimum in industrial manufacturing.

• TECHNICAL SKILLS:
• Mastery of ENGLISH and GERMAN, written and oral.
• IT and office tools (Pack office, Outlook, ERP)
• PROFESSIONAL APTITUDES:
• Organization and rigor.
• Quality and safety culture.
• PERSONAL APTITUDES:
• Autonomy, versatility, rigor, dynamism, adaptability, priority management.

• SUPPORT SERVICES:
• Support to Administrative and Financial, Quality, HSE, Production, Logistics, Purchasing, Procurement Directorates...