Technical Manager
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Must-have:Senior
Oversee the management of the power generation site activities.
- Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
- Respond to requests for emergency repairs and services to troublesome equipment
- Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
- Perform oversight of other TFA’s performing administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
- Sign off on all changes implemented.
- Drive customer satisfaction through commitment to quality.
- Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
- Troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
- Proactively seek opportunities to coach, mentor and train other TFAs and team members as a priority to impart and perpetuate field engineering and/or product knowledge and competence.
- Serve as an example and drive a strong safety mindset during all outage executions, proactively engage in EHS centered campaigns and seek opportunities to intervene in order to support EHS policy and procedure.
- Prepare timely and accurate technical reports for customer records and a reference for future outages
- Ensure all parts needed for the job are shipped to the site
- Perform walk-downs during installation to ensure that the customer’s contractors are working properly.
- Perform aftermarket upgrades that need to be performed at the site level.
- Willingness to actively collaborate with diverse groups seeking technical expertise to formulate process improvement.
- Will serve as a senior member of the TFA Competency Council – driving continuous improvement of competence in TFA scope of skills for TFA’s and Field Technicians.
- Ability and willingness to work holidays, weekends and overtime as required by field assignments
- Extensive travel to and from projects and various field assignments will be required
- Will be required to perform other duties to help proactively drive our FieldCore vision and align with our organization’s core values