RevOps and Analytics Manager

If you are passionate about innovation and people, and seek to work in a dynamic, collaborative, and challenging environment, this could be your opportunity to make a difference here at FGM. FGM Dental Group acts with the purpose of transforming lives through smiles, bringing health and self-esteem to people all over the world. We work so that people can smile more and better, without fear of being happy!

Responsibilities and assignments

Commercial Strategy and Revenue Management

• Lead the short, medium, and long-term commercial planning process.
• Structure and monitor commercial goals, territories, portfolios, segmentations, and performance indicators.
• Coordinate sales forecast processes and revenue tracking.
• Ensure consistency between commercial budget, forecast, and actual results.
• Support executive leadership in building growth and profitability strategies.
• Develop analyses on market potential, share, opportunities, and commercial risks.

Pricing and Revenue Management

• Define pricing methodologies and policies.
• Conduct studies on elasticity, mix, profitability, and market positioning.
• Monitor adherence to commercial and pricing policies.
• Evaluate financial impacts of commercial and promotional decisions.
• Recommend actions for margin maximization, growth, and value capture.

Revenue Operations

• Define and maintain the organization's revenue architecture.
• Establish business rules, ownerships, SLAs, and governance of commercial processes.
• Integrate marketing, SDR, sales, customer success, operations, and finance processes.
• Map, review, and optimize processes related to revenue generation.
• Identify bottlenecks, productivity losses, and automation opportunities.
• Lead continuous improvement initiatives for commercial efficiency.

Analytics, Data, and Business Intelligence

• Lead the data strategy focused on generating business value.
• Ensure quality, integrity, and governance of corporate data.
• Prioritize the Analytics and Business Intelligence roadmap.
• Develop indicators, dashboards, and analytical models to support decision-making.
• Conduct analyses of commercial performance, growth, profitability, and productivity.
• Apply statistical techniques and predictive models for generating insights and forecasts.

Market Intelligence

• Monitor trends, competitors, and relevant movements in the dental market.
• Evaluate market potential, participation, and growth opportunities by segment and region.
• Produce competitive intelligence to support strategic and commercial decisions.
• Develop analyses on customers, channels, portfolio, and demand behavior.
• Support Strategic Planning with information on risks, opportunities, and market scenarios.
• Coordinate research, benchmarks, and studies to support investment and expansion decisions.
• Consolidate insights that contribute to the sustainable growth and value generation of the company.

CRM, Commercial Technology, and Automation

• Define and evolve the RevOps technology stack.
• Ensure the correct use of CRM, BI, and automation platforms.
• Lead integration initiatives between SAP, CRM, Data Warehouse, BI, and other platforms.
• Promote automations that reduce manual activities and increase operational scalability.
• Ensure the adoption of best practices in commercial management and technology use.

Growth and Sales Enablement

• Lead initiatives to improve commercial productivity.
• Support training, onboarding, and enablement programs in tools and processes.
• Develop playbooks, management rituals, and monitoring models for the commercial operation.
• Support demand generation, conversion, and customer retention strategies.
• Ensure adherence to defined commercial processes and methodologies.

Governance and Corporate Management

• Act as a strategic partner to the board and strategic planning.
• Participate in budget, forecast, and corporate performance management processes.
• Support the governance of the company's strategic indicators.
• Produce executive analyses for the Board, Directors, and Committees.
• Ensure transparency, reliability, and consistency of management information.

Requirements and qualifications

• Completed Higher Education in Engineering, Administration, Economics, Marketing, Information Systems, or related fields;
• Post-graduate degree or specialization in Commercial Management, Revenue Operations, Analytics, Market Intelligence, Strategy, or related areas;
• Advanced English and Spanish;
• Experience in positions related to Revenue Operations, Commercial Planning, Market Intelligence, Pricing, Analytics, Strategic Planning, or Performance Management, working in environments oriented toward growth, management by indicators, and data-driven decision-making;
• Proven experience in leading multidisciplinary teams and conducting initiatives that integrate marketing, sales, finance, operations, and technology, focusing on revenue generation, profitability, and commercial productivity;
• Experience in building and managing commercial planning processes, forecast, goal setting, performance management, competitive intelligence, pricing, and commercial governance. Track record in process transformation projects, implementation of analytical models, CRM, Business Intelligence, and data governance;

Desirable

• Experience in companies with complex commercial structures, multiple sales channels, diversified product portfolios, and national and/or international operations;
• Experience in the health, medical devices, dentistry, or B2B markets segments.

Additional information Initial benefits:

• Vale Transporte;
• Vale Refeição;
• Vale Alimentação;
• Wedding Gift;
• Birth Gift;
• Programa Clarear: integral health;
• Wellhub (Gympass)

Benefits after probation period:

• Health Plan;
• Dental Plan DentalUni;
• Life Insurance;
• Partnership with Educational Institutions;
• Partnership with Language Schools;
• Daycare Allowance (as per current company policies);
• Education Allowance | After 12 months (as per current company policies);

Check more information on our career page here on Gupy or on our website (https://fgmdentalgroup.com).