Food Runner

Border Grill at Mandalay Bay Resort and Casino is a celebrity chef owned, award winning restaurant group. We are a growing company with a small, tight knit group of dedicated individuals that are passionate about food, beverage, service and hospitality. We are looking for a dedicated, organized Food Runners who enjoys working as part of a team in a fast-paced culinary environment. Above all, the Food Runners will conduct themselves in a way reflecting the culture and philosophy of Border Grill. Full Job Description The position is responsible for assisting the kitchen and food servers with food service, proper set-up and maintenance of functioning spaces, as well as serving guests and keeping the side stations clean and well stocked. This job description is a summary of duties however it is by no means an all-inclusive list. It is merely a broad guide to expected duties of the position. Be a brand advocate by providing Guests with accurate information regarding our venues, menus and pricing Anticipate guest's needs and ensure they are met per company's service standards Receives food and ensures proper presentation Deliver food to restaurant areas. Promptly deliver all orders to appropriate sections and tables. Ensure that all ordered food is announced to guests at their tables Ensure that food ordered by guests is served properly Provide service to cocktail and food servers in a timely manner Inform Manager/ Server if guests have any issues when food is delivered Understand the food temperature danger zone Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product Assist in set up, service, and break down of areas as assigned. Assist with the movement of tables / chairs through restaurant as needed and dictated by service and management direction Working knowledge of product identification Clean spills, debris, or broken glass according to guidelines of Company/departmental policy/procedures Inform management of any complaint, comments or incident. Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude Comply with all safety and health department procedures and all state and federal liquor laws. Maintain company safety and sanitation standards Appear in uniform for all shifts and promotional activities at scheduled time Inform management of any complaint, comments or incident Maintain line of sight/atmosphere control by circulating through your work area throughout shift Ensure nightly/weekly and opening/running/closing duties are completed Record and report any equipment failure and/or safety hazards to a Manager immediately Assists and/ or completes additional tasks as assigned IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES: Accountability Development Working relationships Judgment Quality of work Job skills knowledge Productivity Dependability Punctuality Adherence to Policy Verbal communication Attitude Appearance Teamwork Guest satisfaction Pay: From $15.00 per hour Expected hours: 25.0 – 35.0 per week Benefits: Employee discount Health insurance Vision insurance Work Location: In person