Telecommunications Specialist

About the company

"The Federal Law Enforcement Training Centers (FLETC), through strategic partnerships, prepares the federal law enforcement community to safeguard America's people, property, and institutions." We are a unique inter-agency organization preparing the next generation of law enforcement officers to meet our Nation's most pressing security challenges." Click here to learn more.

Your tasks

Serving as a Telecommunications Specialist GS-0391-12 makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and mission. This position is located in the Directors Office (DO), Office of Public Affairs (DO/OPA), Media Support Branch (DO/OPA/MSB). The primary purpose of this position is to support the planning, acquisition, testing, integration, installation, utilization, and modification of telecommunications systems, facilities, services, and procedures. Typical duties include: Providing technical support for audiovisual, video teleconferencing, telecommunications, or multimedia systems used to support meetings, conferences, graduations, ceremonies, training events, or other large-scale events; Operating, troubleshooting, testing, maintaining, or configuring equipment such as projectors, monitors, audio systems, microphones, assisted listening systems, control panels, video teleconferencing equipment, presentation systems, or customized audiovisual systems; Coordinating event production requirements with customers, management officials, technical staff, vendors, contractors, facilities personnel, or other stakeholders to ensure events are properly scheduled, staffed, tested, and supported; Reviewing, preparing, or troubleshooting presentation files, audio/video materials, graphics, or other multimedia products to ensure accuracy, completeness, formatting, synchronization, and operational readiness; Supporting the planning, maintenance, upgrade, or integration of audiovisual, video teleconferencing, telecommunications, or network-connected systems; Developing or applying standard operating procedures, schedules, checklists, records, or technical documentation for the use, operation, maintenance, or security of telecommunications, audiovisual, or multimedia systems; Assisting with budget, procurement, warranty, maintenance contract, property accountability, or inventory activities related to telecommunications, audiovisual, information technology, or multimedia equipment; and Identifying technical issues, operational risks, resource needs, or system improvement opportunities and recommending solutions to management. View common definitions of terms found in this announcement: Common Definitions.

Requirements

A resume must be no more than two pages. If an applicant's resume exceeds two pages, the USAJOBS database will not allow the application to be submitted. For additional assistance, please visit: USAJOBS Help Center - Update your resume now so it meets new resume requirements Basic Requirement Applicants must meet one of the following requirements: Education: Successfully completed undergraduate or graduate education with a major study in electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or another field related to the position to be filled. OR Experience: Possess experience that provided knowledge of telecommunications functions, problems, and/or solutions. For positions above GS-5, qualifying experience must include evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements. This experience must demonstrate knowledge of current developments and trends in communications concepts and technology. OR Combination of Education and Experience: Possess an appropriate combination of education and experience that demonstrates the knowledge, skills, and abilities necessary to perform the work of this position. FLETC has final say as to what equates 100% combination of education and experience. Communications/electronics or automatic data processing training completed above the high-school level in technical institutes, business schools, or Armed Forces schools may be substituted for general experience on a month-for-month basis, when applicable. Specialized Experience In addition to meeting the basic requirement above, applicants must have at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service. Specialized experience for this position includes experience performing duties such as: providing technical and operational support for audiovisual, video teleconferencing, telecommunications, and multimedia systems used for meetings, conferences, ceremonies, training events, or similar activities. My experience includes operating, testing, troubleshooting, maintaining, or configuring A/V and VTC equipment; coordinating technical event requirements with customers, leadership, technical staff, contractors, or vendors; supporting event production planning and execution; developing or applying procedures, schedules, records, or technical documentation; assisting with system maintenance, upgrades, procurement, inventory, or budget requirements; and recommending technical solutions to improve system reliability, operational readiness, cost effectiveness, or user productivity All qualifications and eligibility requirements must be met by the closing date of the announcement. Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement. Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Re-employed annuitants' annual salaries will be reduced by the amount of their retirement annuity and by further cost of living increases. FERS retirees receiving a FERS annuity supplement must also be aware that, like social security benefits, their FERS annuity supplement is subject to an earnings test and may be reduced if the salary earned is more than the social security exempt amount of earnings. Additional information is available on OPM's website or by contacting OPM. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under CTAP/ICTAP, you must be placed in the well-qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the "Required Documents" section of this announcement. The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to fletc-jobinfo@fletc.dhs.gov.