Quality Customer Account Manager (M/F)

Job Description:

Fed Engineering is looking for a Customer Quality Pilot (M/F) for its client, an automotive equipment manufacturer in full development, capable of managing the customer quality relationship.

Your missions

• Ensure regular communication with the client (meetings, calls, emails)
• Manage complaints while taking into account cost, quality, and deadline challenges
• Evaluate the criticality of complaints and, if necessary, initiate product blocking (production/delivery)
• Participate in audits and customer visits.
• Lead production teams on quality-related topics.

Profile Description Higher technical training (minimum Bac +2) First successful experience in customer quality within an industrial environment, ideally automotive.

• Professional English