Sales Administration Manager (ADV) (M/F)
About the company
FED SUPPLY, a recruitment firm specializing in Purchasing, ADV, Logistics, import-export, and Transport, is recruiting for its client, an agri-food group: an International Sales Administration Manager M/F in CDI, to be filled as soon as possible for a replacement.
Your tasks
Within a human-sized team and reporting to the Supply Chain Manager, your main missions will be as follows:
His main mission is to provide complete satisfaction, with full autonomy, to the clients assigned to him.
He works in close collaboration with other members of the ADV department, the Supply Chain/Logistics Manager, the factories, and other members of the sales subsidiary. He is the main interface between our clients, our factories, and carriers.
He will be entrusted with cross-functional projects which will require a participatory continuous improvement approach. These projects will cover the "supply chain" link and relations with our clients.
As it is a small team, it is essential that everyone communicates every day within the sales team and with other departments in the company.
ORDER PROCESSING: from entry to full payment of the latter, namely: entry into SAP, availability of goods, correct delivery within the specified deadlines, and issuance of invoices.
SUPPLY AND STOCK MANAGEMENT
- Ability to detect goods produced too late that could generate stockouts and therefore penalties.
- Inform the KAM of any deviation from the sales forecast.
- It is important to adopt a proactive attitude regarding stock analysis in order to anticipate problems and communicate with the factories.
PRODUCTION: monitor production in terms of both dates and volumes programmed in the schedules of the various factories.
CUSTOMER CLAIMS AND PENALTIES: Processing debit notes, disputes via customer tools (website, email, etc.) or validation by KAM.
CUSTOMER RECEIVABLES: Using the weekly file sent by the accounting department, follow up with customers who have not responded to the accounting department. Resolve invoice disputes and contact the KAM if no feedback is received at our level.
COMMERCIAL AGREEMENTS: Verify commercial agreement invoices sent by customers, have them validated by the KAMs, create credit notes for certain agreements, and report amounts in the tracking table.
OPTIMIZATION OF LOGISTICS COSTS Ensure compliance with dispute procedures from a commercial, accounting, and logistical point of view, in the interest of the customer and the company.
- Ability to propose continuous improvements to operational performance
- Report any malfunction or problem with carriers or warehouses
LOGISTICS MONITORING OF CUSTOMERS AND SHIPMENT MANAGEMENT Identify the days and frequency of pickups by our customers in order to better know them and better consolidate our deliveries.
Requirements
The official language of the group is English. Relations with the factories are daily. It is therefore imperative to practice it fluently.
You have a successful first experience in Sales Administration. You enjoy working in an international context and speak English. Ideally, you have knowledge of the SAP tool. Versatile, you enjoy managing a portfolio of clients from A to Z and communicating with all departments of the company.
Other
1 day of teleworking per week The proposed remuneration is based on 39h.