Logistics, Purchasing, Sales Administration Assistant (M/F)

About the company

I am Imane ABDI, Recruitment Manager for the firm FED SUPPLY in Paris, and I am looking for an ADV GMS Assistant M/F for my client, in a CDI - based in Paris 11th.

Your tasks

Reporting to the Customer Service Manager, your missions are as follows:

• Receipt and processing of customer orders via various communication channels (telephone, email, EDI, online customer platforms).
• Verification of data, entry of orders into the IT system, and follow-up until delivery.
• Ensuring the follow-up of ongoing orders, from preparation to delivery.
• Communicating with customers to inform them of their order status and responding to their information requests.
• Preparation of commercial documents (quotes, invoices, delivery notes).
• Updating customer and product databases.
• Management of customer complaints and processing of any disputes.
• Assisting field sales representatives by providing necessary information on products and orders.
• Participating in the coordination of commercial actions and promotional events.

Requirements

Profile Description With higher education, you have at least 3 years of experience in a similar position in ADV GMS.

You have a good command of IT tools and commercial management software, and notably SAP.

You have good communication skills, a sense of customer service, and the ability to work in a team.

You are Organized, rigorous, and versatile English is a plus in writing.