Export Assistant (M/F)

Job Description: The sales assistant is an essential role within the sales team. He/she manages sales back-office and ensures that all orders are processed correctly and on time. He/she handles order processing, invoice control, customer complaint handling, and contract follow-up. Furthermore, he/she is responsible for ensuring that all sales-related information is correctly entered and updated. Finally, he/she is the main point of contact for customers and must ensure that customer service meets expectations.

• Requesting supplier proforma invoices, quotations, and negotiations with freight forwarders
• Preparation and sending of customer proforma invoices
• Creation and sending of supplier orders
• Physical and Documentary Inspections: Implementation, follow-up, updating (Veritas, SGS, etc.)
• Shipment tracking
• Sending original documents to customers
• Management of logistics documentation (Coordination with freight forwarders, Container stuffing (cubage, etc.)
• Entry of customer / supplier invoices
• Follow-up and reminders for payments
• Communication of information to customers and suppliers
• Management of Continental Commodities orders
• Management of letters of credit
• Operational support for requests from zone managers
• Compilation of insurance files in case of disputes
• Administrative management of medical and sales delegates dedicated to France Lait
• Management of telephone answering services
• Transversal missions: Brand management, Events (trade fairs, seminars), statistical tables, Gestimum, etc.

Profile Description: Required academic experience: Minimum Bac + 2 level. Required professional experience: Minimum 4 years of professional experience. Required profile: You have experience in the import-export field (Incoterms), Good IT skills (Office and mastery of an ERP) Your English level is fluent, You have an excellent ability to work in a team, you demonstrate adaptability, reactivity, curiosity, autonomy, and you have a strong sense of service.