Service Advisor
- Receive customers and open job cards.
- Record vehicle issues and service requests.
- Coordinate with workshop for inspection and repairs.
- Follow up on vehicle progress and service status.
- Follow up on vehicle progress and service status.
- Ensure smooth workflow between reception and workshop.
- Handle customer inquiries and complaints professionally.
Ensure timely vehicle delivery after service completion.
- Bachelor’s Degree: In a relevant field.
- Experience: 2–6 years of experience as a Service Advisor or in a customer-facing role within the automotive industry is preferred.
- Age: Up to 37 years old, and owning a car is preferred.
- Skills: Strong communication, customer service, problem-solving, and organizational skills.
Ability to handle customer inquiries professionally and efficiently.
- Adaptability: Ability to thrive and work efficiently in a fast-paced environment.
- Attitude: Excellent attitude and customer-oriented mindset.