Travel Agent - Flights & Packages (Mandarin-Speaking)

about the role

You’ll be handling travel enquiries from start to finish — advising clients, building itineraries, and converting them into confirmed bookings.

This is a fast-paced, client-facing role. You need to be responsive, accurate, and confident managing multiple enquiries at the same time.

what you’ll be doing

• Manage inbound enquiries and convert them into confirmed bookings
• Build customised itineraries across flights, hotels, and tours
• Use Amadeus for pricing, ticketing, and reissues
• Recommend suitable options based on client needs and budget
• Follow up on leads to maximise conversion
• Handle booking changes, cancellations, and client requests
• Communicate with clients via WhatsApp, email, and calls
• Maintain accurate booking records and documentation

what matters for this role

• Hands-on experience with Amadeus (pricing, ticketing, reissues)
• Able to manage multiple enquiries without delays
• Strong attention to detail — accuracy is critical
• Clear and confident communication with clients
• Comfortable working in a target-driven environment
• Fluent in Mandarin and English (spoken and written)

working arrangement

Hybrid

5 or 5.5 - day work week

salary & incentives

Base salary: SGD 3,200 – 4,000 (based on experience)

Attractive Commission structure tied to sales performance

Strong performers earn above base consistently

Travel opportunities

what you’ll get

• Exposure to a wide range of travel enquiries and destinations
• Opportunity to grow into senior consultant roles
• Performance-based earning potential
• A team that values speed, ownership, and results

important to know before applying

You will be handling multiple clients at the same time

Response speed directly impacts performance

You are expected to take ownership of your enquiries end-to-end

Accuracy in bookings is essential along with attention to detail

Please send your CV only to careers@fayyaztravels.com - please do not apply on general email id.