Maintenance Supervisor

Your tasks

• Supervise daily maintenance activities across retail branches, kiosks, and other company facilities.
• Develop and implement preventive maintenance schedules for electrical, mechanical, plumbing, air conditioning, and other building systems.
• Receive, prioritize, and follow up on maintenance requests to ensure timely resolution.
• Conduct regular site inspections to identify maintenance issues and ensure compliance with safety standards.
• Coordinate with contractors and service providers to ensure quality work, timely completion, and adherence to agreed service levels.
• Monitor maintenance costs, repair expenses, spare parts, and contractor performance.
• Follow up on emergency maintenance issues to minimize business disruption and ensure branch continuity.
• Supervise maintenance works related to renovations, branch openings, relocations, and closures.
• Maintain accurate maintenance records, work orders, inspection reports, and asset registers.
• Coordinate with Retail Operations, Procurement, and Facilities teams to ensure smooth maintenance operations.
• Ensure compliance with occupational health and safety requirements and company policies.
• Recommend solutions to recurring maintenance issues and identify opportunities to reduce costs and improve equipment efficiency.

Requirements

• Bachelor’s degree in Mechanical or Electrical Engineering, or a relevant engineering discipline.
• 3–5 years of experience in maintenance engineering, preferably in retail chains, banking branches, commercial facilities, or multi-site operations.
• Experience supervising technicians and managing external maintenance contractors.
• Good knowledge of electrical systems, HVAC, plumbing, civil works, and general building maintenance.
• Strong troubleshooting, problem-solving, and organizational skills.
• Ability to manage multiple maintenance requests across different locations.
• Good communication, reporting, and coordination skills.
• Proficiency in Microsoft Office; experience with CMMS or maintenance management systems is an advantage.
• Willingness to travel between branches and work on urgent maintenance requirements when needed.