retail store supervisor

Education:

Secondary (high) school graduation certificate.

Work setting:

Retail business.

Tasks:

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize payments by cheque.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.

Work conditions and physical capabilities:

• Fast-paced environment.
• Attention to detail.
• Combination of sitting, standing, walking.
• Walking.
• Standing for extended periods.

Personal suitability:

• Accurate.
• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.

Employment terms options:

• Early morning.
• Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

• Morning.
• Night.
• Day.
• Weekend.

Support for persons with disabilities:

Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities .

Support for newcomers and refugees:

Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .

Support for youths:

Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.) .

Support for Indigenous people:

Facilitates access to Elders who can offer support and guidance to Indigenous workers .

Support for mature workers:

Applies hiring policies that discourage age discrimination .

Supports for visible minorities:

Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).