Technical Support Engineer

The Technical Support Engineer provides technical support and field service for customers in tobacco processing industry. The role serves as the technical liaison between customers and the manufacturer, ensuring high machine availability, minimizing downtime, and supporting installation, upgrade, and conversion projects.

Key Responsibilities

• Provide on-site technical support and troubleshooting to minimize machine downtime and...

Qualifications

• Bachelor’s degree in Automation Engineering, Mechatronics Engineering , or a related engineering discipline.
• Minimum 2 years of experience in technical support, maintenance, commissioning, or engineering within a manufacturing environment.
• Good command of spoken and written English.
• Ability to work independently and manage multiple assignments.
• Willingness to travel frequently, including occasional overseas travel.

Preferred Qualifications

• Experience with high-speed industrial production or packaging...