Coach dienstencheques - regio Oostende

Familiehulp dienstencheques offers domestic help to people who want support in their daily household. In this way, we help ensure a neat and pleasant home and create peace and small moments of happiness in daily life.

As a coach dienstencheques, you guide domestic helpers in their job and ensure satisfied customers. You monitor the operations in your region and support employees in their growth and development.

• You ensure the onboarding, follow-up, and guidance of domestic helpers.
• You stimulate the development of competencies and motivate growth.
• You provide technical and relational support.
• You organize group moments.
• You follow up on customer agreements and monitor satisfaction.
• You ensure the quality and professionalism of the service provision.
• You represent Familiehulp in your region and make the organization visible.
• You maintain customer relations on the work floor and carry out home visits.
• You ensure correct administration and file construction.
• You have a bachelorsdiploma and have several years of experience.
• You are customer-oriented, with a commercial feeling and smooth communication.
• You have good knowledge of household organization and techniques.
• You are strong in leadership and know how to coach employees in a result-oriented manner.
• You work in a solution-oriented way and maintain an overview.
• You think logically and analytically, and can summarize information clearly.
• You are accurate in administration and proficient with ICT.
• You express yourself fluently in Frans and Engels.
• Experience in field service or coaching is a plus.
• You travel regularly within the regio Oostende for home visits and guidance.
• Your base of operations is Roeselare, where consultation with colleagues takes place.