Working Student – IT Support
Are you passionate about technology and enjoy helping people solve everyday IT challenges? We are looking for a hands-on, service-minded team member to support our workplace technology and keep our office running smoothly. In this role, you will be responsible for: Manging stock of company PCs/accessories/mobile phones. Assist with disposal of the old hardware Troubleshoot hardware issues, PCs reinstallation Support office printers Support audio-video equipment in conference rooms Prepare workplaces for new employees (PCs, monitors, docking stations, cables etc.) Support network troubleshooting between ISP and company network department Create incidents/service request to company support teams This is a great opportunity for someone who enjoys working in a structured environment, has a problem-solving mindset, and wants to develop their skills in a supportive and international setting. It is a p art time position – 20 hours a week
Daily tasks
- Managing stock of company PCs/accessories/mobile phones. Assist with disposal of the old hardware
- Troubleshoot hardware issues, PCs reinstallation
- Support office printers
- Support audio-video equipment in conference rooms
- Prepare workplaces for new employees (PCs, monitors, docking stations, cables etc.)
- Support network troubleshooting between ISP and company network department
- Create incidents/service request to company support teams
Requirements
Good knowledge of English, both written and verbal
Interest and experience in standard PC environment
Experience in working in Windows 11
Understanding for PC hardware, how it connects and operates
Service-minded with a problem-solving mindset
Comfortable to work in MS Outlook, Excel and Word
Well-structured and interested in learning, understanding and improving internal processes
Basic knowledge of Active Directory and computer network set will be an advantage
Must have: Windows, MS Outlook, Excel
Nice to have: Active Directory