Store Manager - Under Armour - Nea Erythraia
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Machine translation — original language: Greek.Show original
The FAIS Group of Companies has been active in retail/wholesale clothing, footwear, and accessories stores for more than 40 years, dominating the Greek market and expanding its activities to Bulgaria, Romania, and Cyprus.
The Group holds a leading position in the field of athletic apparel and footwear, and is seeking candidates to staff its PUMA retail store in Thessaloniki.
Store Manager of the Under Armour store - Northern Suburbs
Job Description
The Store Manager is responsible for the smooth operation of store activities in all areas, ensuring efficient performance by offering visitors a high-level consumer experience.
Responsibilities:
- Maintaining an excellent service experience, ensuring high-level customer satisfaction
- Training, coaching, motivating, and providing constructive feedback to the team
- Providing support to team members to ensure an excellent service experience
- Promoting team spirit using effective communication, ensuring organization and professional development
- Ensuring a safe and healthy working environment in accordance with company regulations
- Confirming the continuous updating of the team regarding the product, policies, and recorded company procedures
- Guiding and managing all daily store operations and ensuring compliance with company policies and procedures
- Monitoring and controlling all levels of store productivity with the aim of achieving KPIs
- Implementing strategic staffing and resource planning to optimize staff schedules
Required Qualifications:
- University or Technical College degree
- At least 2 years of experience in retail store management
- Very good command of the English language and computer skills
- Numerical and analytical skills for monitoring KPIs
- Excellent verbal, written, and interpersonal skills
- Leadership abilities and an entrepreneurial orientation
- Customer service orientation
- Passion for sports and fashion
- Willingness to learn and face new challenges
Benefits:
- Organized and friendly working environment
- Satisfactory compensation package & performance bonuses
- Continuous training
- Opportunities for professional growth
- Discounts on group products