Sales Manager
Direct and guide the sales team to secure new cleaning contracts and achieve revenue targets.
Track daily sales activities and pipeline progress, reporting performance metrics to Senior Management.
Drive sales operations to consistently meet monthly, quarterly, and annual Key Performance Indicators (KPIs).
Brief the sales team on target client segments, service offerings, and daily outreach priorities.
Brief and remind sales personnel on ethical selling standards and company pricing policies before meetings.
Ensure account executives carry updated proposal materials, site audit toolkits, and accurate service estimates.
Ensure the sales team conducts client interactions, site walk-throughs, and negotiations professionally and ethically.
Instruct sales staff on effective pitching, objection handling, and closing techniques to improve deal win rates.
Recognize and commend high-performing sales reps who demonstrate exemplary pitch tactics and client rapport.
Offer counsel and discipline for underperforming reps (e.g., missed outreach targets, poor activity levels, unprofessional conduct).
Update Management on market trends, competitor pricing, and strategic initiatives to improve sales processes.