Quality System Management Officer

-Supervise and monitor the implementation of the Quality Management System to ensure compliance with IATF 16949 / ISO 9001 standards and organizational requirements.

-Prepare, control, review, and improve documents within the quality system, such as Quality Manual, Procedure, WI (Work Instruction), and various forms.

-Collect documents and data for use in preparing Management Review meeting reports.

-Plan and conduct Internal Audit, Process Audit, and Layered Process Audit (LPA) to verify compliance with standards.

-Verify the actual implementation of quality control tools in the production process, including Control Plan (CP), WI, SPC, Reaction Plan, Calibration, and Traceability.

-Inspect risk points in the production process, such as recurring NG (Non-Good) points or areas with quality risks.

-Issue NCR when system gaps are detected, along with escalating issues or ordering process stops when severe risks are found.

-Follow up and verify the effectiveness after closing NCR, CAR, and PAR in collaboration with the Process Owner.

-Summarize and prepare reports on Compliance Gap status, Audit Result, LPA Result, and NCR/CAR status (closed, pending, or escalated) categorized by area and responsible person to report to Production, QA, and relevant parties.

-Coordinate and support Customer Audit and Certification Body Audit. -Support data and respond to customer requirements related to the quality system and Business Continuity Plan (BCP).

-Verify and monitor Training Record, Skill Matrix, and employee qualifications to ensure compliance with quality system requirements.

-Prepare performance reports and perform other duties as assigned by supervisors.

Qualifications: Female, age 25-40 years old. Bachelor's degree in Business Administration, Management, Industrial Engineering, or other related fields. : At least 3 years of experience in Quality Management System (QMS). Good knowledge and understanding of ISO 9001 and IATF 16949 standards. Knowledge and skills in using Core Tools (APQP, PPAP, FMEA, MSA, SPC), Control Plan, QC 7 Tools, and Risk Assessment. Direct experience in conducting Internal Audit, LPA, issuing and following up on NCR / CAR / PAR, as well as supporting Customer Audit and Certification Body audits. Proficient in using Microsoft Office (Word, Excel, PowerPoint). Good English communication skills (capable of coordination and document preparation). Experience in coordinating and supporting Customer Audit and external agency audits. Analytical skills, good interpersonal skills, and excellent coordination/communication skills.