medical office assistant

*Medical Office Coordinator*

At *Alberta Cornea & Cataract Consultants*, exceptional patient care is our highest priority. Our front office team plays a vital role in creating a positive patient experience, serving as both the first and last point of contact during each visit.

As a Medical Practice Coordinator, you will act as a key liaison between our physicians and patients, helping us maintain our commitment to delivering outstanding patient care.

Alberta Cornea & Cataract Consultants is a thriving, *high-volume* specialty practice where *teamwork*, *efficiency*, *accuracy*, and *professional*, *patient-focused service* are essential. We are looking for someone who excels in a *fast-paced environment*, can confidently *juggle multiple responsibilities*, and remains *composed*, *organized*, and *highly accurate* in all aspects of their work during busy periods.

*Key Responsibilities:*

• Welcome, register, and assist patients in a professional and compassionate manner.
• Answer and direct incoming calls from patients, physicians, and other healthcare providers using a multi-line phone system.
• Schedule appointments based on referrals received from other medical offices.
• Coordinate follow-up appointments according to physician recommendations and patient needs.
• Confirm upcoming appointments with patients.
• Scan, upload, and accurately index documents into electronic patient records within our paperless charting system.

*Shifts:*

• 40 hours per week
• Must be willing to work Saturdays

*Qualifications:*

• High school diploma or equivalent.
• Exceptional attention to detail and accuracy.
• Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced, high-volume environment.
• Friendly, compassionate, and professional demeanour with a patient-focused approach.
• Excellent communication and interpersonal skills.
• Intermediate computer proficiency, including Microsoft Office.
• Experience with Electronic Medical Records (EMR) systems is considered an asset.

**1-2 years of medical office experience preferred*

**1-2 years of optical experience preferred*

**Experience with HealthQuest considered an asset*

Only candidates selected for an interview will be contacted. No phone calls or walk-ins.

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site gym

Experience:

• Optometry: 1 year (preferred)
• Medical office: 1 year (preferred)

Work Location: In person